The lift-bridge at Villa Scarpariello Relais rises up and welcomes you into a timeless place. The picturesque surrounding terraces characterize the unique identity of the medieval Tower that is located here. Take a step into the past to relive an amazing time from days gone by and enjoy our authentic Italian hospitality. There are countless spaces to explore and find quiet places where you can enjoy all the special experiences that are available. Our boutique hotel offers traditional Italian accommodation with outstanding views of the Amalfi Coast. Today, as we have always done, we are delighted to accommodate our guests by combining local style, hospitality and elegance. If you need further information, please do not hesitate to contact us. Dive into the past and take a swim in the charm of this unique location!
Villa Scarpariello Relais
Via Carusiello 32, 84010 - Località Marmorata, Ravello (SA) - Italy
Reservations are subject to acceptance of our Terms and Conditions. Our reservation conditions let us plan Your stay in the best possible way. Villa Scarpariello Relais's intention is to guarantee a special holiday and customize your stay. In order to do so, we have the following reservation and cancellation policy:
01.On line reservation. Please note that typing inaccuracies can occasionally happen, therefore we encourage you to carefully check all your reservation data/details and conditions of your reservation before confirming payment. Room reservations: Villa Scarpariello Relais' intention is to satisfy our clients' accommodation preferences, but we cannot guarantee that a selected room will be available for the required period (not applicable to apartments and suites).
02.The standard booking is conditioned upon receipt of the amount by:
Credit card only Visa/Mastercard (on line reservation): 40% always non-refundable, of the total amount of the stay.
paypal: 40% always non-refundable, of the total amount of the stay + stated transaction costs.
bank transfer: 40% always non-refundable, of the total amount of the stay, net of transaction fees.
transfer by transferwise: 40% always non-refundable, of the total amount of the stay, net of transaction fees.
Booking: the booking implies the acceptance of all the on line contents in the booking confirmation. Before confirming your booking, we invite you to carefully read all the content and all info in the section on line reservation.
Failure to receive the amount within the terms indicated in our confirmation email confirming the booking will result in automatic cancellation of the reservation. The agreed dates of stay are always non-changeable and in case of errors / changes in dates / cancellations the amount sent is always non-refundable. The booking contract is finalized when you get the final confirmation of the booking. The Special Offers rates are subject to booking conditions different from the standard ones. The booking of these offers implies acceptance of all the conditions proposed on line.
03. Check-in from 1pm to 10pm. Check-out by 11.00. Kindly communicate arrival time and departure time. The reserved accommodation that the Customer undertakes to occupy is at your disposal from 1.00 pm on the day of arrival and until 11.00 am on the day of departure, as indicated in the booking. The customer who has booked the accommodation is expected until 10.00 pm on the day of arrival, except for previous delay notifications sent by e-mail and correctly acknowledged / agreed. After the aforementioned terms, in default of the agreed arrival (no show), the booking contract will be deemed de facto terminated, and Villa Scarpariello Relais will be entitled to dispose of the accommodation. Villa Scarpariello Relais for this event will retain as compensation the full amount paid (which is always non-refundable) and will automatically charge the remaining amount according to the reservation/ cancellation policy.
04. The balance of the stay is to be made on the day of arrival check in at Villa Scarpariello Relais, by credit card only Visa, Mastercard / cash (in compliance with current regulations). The payment of any extra services will be made at departure.
The cancellation of the reservation must be done promptly online only"booking- cancel booking" and until the confirmation that the cancellation has been correctly received. In case of cancellation, the booking contract will be considered concluded.
01. For cancellation received within 31 days before the start date of stay / check in: the amount sent to us is always non-refundable. No further charges.
02. For the cancellation received from 30 days up to the arrival date check in, no show the amount sent to us is always non-refundable. Automatic debit of the remaining amount of the reservation agreed at reservation time and condition.
03.For late arrival / early departure: the amount sent to us is always non-refundable, the days not used will be automatically charged.
04. Change of dates of stay not allowed.
05.The Special Offers rates are subject to booking conditions different from the standard ones. The booking of these offers implies acceptance of all the conditions proposed on line. The agreed dates of stay are always unchangeable and in case of errors / changes in dates / cancellations the amount sent is always non-refundable.
You can consult them in the Tariffs section, in the section concerning each accommodation, in the Services section and in the confirmation of reservation.The price of your stay will still be confirmed at the moment of confirmation of the reservation. Some services are extra, we invite customers to check the information in the Rates section, in the section concerning each accommodation and in the Services section and to contact us in case of more necessary information or reservations. Parking: availability of number 1 parking space/accommodation and in any case subject to availability.
In the event that the Customer needs to report any problem, it is required to inform the Management immediately and only with an email sent to the firstname.lastname@example.org.
Termination of the contract
Villa Scarpariello Relais will have the right to terminate the contract at any time:
01. Travel documents not presented / not in order.
02. Booking cancellation policy, no show.
03.Failure to send the required amount required for booking (standard reservation) Non-payment of the balance to be made on the day of arrival check in.
04. Failure to pay for the services used during the stay.
05. Failure to comply with the Internal Regulations, the Booking Conditions, Terms and Conditions.
06.Accommodation, rates, standard conditions and special offers: the booking implies acceptance of all the on line contents in the confirmation of the reservation.
Before confirming your booking, we invite you to read carefully all the on line content in the confirmation of your reservation.
We will not be responsible for events occurring as a result of any of the following cases:
01. The Customer is responsible for all travel documents. If due to the absence of documents or documents not in order can not make or complete the stay, the customer will not be reimbursed and Villa Scarpariello Relais will not be responsible for additional costs that the customer may suffer as a result. The amount sent to us is always non-refundable. We recommend taking out vacation insurance.
02.Failure to comply with regulations, negligent behavior and any consequent damage caused: the client will not be refunded. All accommodation units have an inventory list, which is periodically checked and these items are provided in a perfect state and full functionality. The client must leave their accommodation in the same condition it was at check-in. Any possible damages or problems must be notified to the Management within 24 hours after check-in, in order to avoid possible liability and consequent compulsory damages penalty. Complaints received at check-out time regarding the above will not be considered.
03.Force majeure: failure to be attributed to a third party not directly connected with the provision of the service. Disbursements that could not be foreseen or avoided due to an event or circumstance that we or the service provider in question do not has been able to foresee or avoid, (as well as events beyond our control) despite the maximum care applied. Villa Scarpariello Relais can not be held responsible for any additional cost or expense incurred by the Customer or in the event that the complete or incomplete fruition of our services is limited due to the occurrence of force majeure. The amount of the stay will not be reimbursed. We advise you to take out vacation insurance.
04.Any special requests must be sent at the time of booking by email, afterwards they may not be taken into consideration. Although we will try to satisfy them, provided these are reasonable, we can not guarantee that every request is met. Beyond that, we will not be responsible for the missed enjoyment of the customer's stay due to a lack of communication of important elements for the use of the holiday and the amount paid is always non-refundable. It is the intent of Villa Scarpariello Relais to program with the utmost care the services booked by the Customer, but we will not be responsible for any service that is not expressly included and reported in the booking contract by email.
05.Changes or cancellations made by us (except Force Majeure): Although it is highly unlikely that we will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise our clients as soon as possible. Any paid amounts will be fully refunded.
06.You can read all the types of accommodation, rates and special offers on our web page and email correspondence. Reservation request their acceptance, kindly check all details before booking.