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Reservations & Hotel Price Quotes for Ravello on the Amalfi Coast
Boutique Hotel in the Amalfi Coast
The lift-bridge at Villa Scarpariello Relais rises up and welcomes you into a timeless place. The picturesque surrounding terraces characterize the unique identity of the medieval Tower that is located here. Take a step into the past to relive an amazing time from days gone by and enjoy our authentic Italian hospitality. There are countless spaces to explore and find quiet places where you can enjoy all the special experiences that are available. Our boutique hotel offers traditional Italian accommodation with outstanding views of the Amalfi Coast. Today, as we have always done, we are delighted to accommodate our guests by combining local style, hospitality and elegance. If you need further information, please do not hesitate to contact us. Dive into the past and take a swim in the charm of this unique location!
Villa Scarpariello Relais
Via Carusiello 32, 84010 - Località Marmorata, Ravello (SA) - Italy
Reservation only by email or by this form: info@villascarpariellorelais.it
Telephone: +39 089 87 19 96 (8:00 - 00:00 GMT +01:00)
Reservations: Terms & Conditions
Reservations are subject to acceptance of our Terms and Conditions. Our reservation conditions let us plan clients' stays in the best possible way. Villa Scarpariello Relais's intention is to guarantee a special holiday and customize your stay. In order to do so, we have the following reservation and cancellation policy:
01. Once we have confirmed the available accommodation, we will send you a provisional e-mail confirmation. Please note that typing inaccuracies can occasionally happen, therefore we encourage you to carefully check your reservation data and contact us as soon as possible in the event of any inaccuracies. Room reservations: Villa Scarpariello Relais' intention is to satisfy our clients' accommodation preferences, but we cannot guarantee that a selected room will be available for the required period (not applicable to apartments and suites).
02. Reservation is subject to payments received by:
- Credit Card Visa/Mastercard.
- PayPal: 50% of the total stay amount + indicated transaction fees.
- Wire transfer: 50% of the total stay amount, transaction fees included.
- Transferwise: 50% of the total stay amount, transaction fees included.
Failure to pay required charges within the indicated time limit as specified on our provisional e-mail confirmation will cause automatic cancellation. The reservation contract will be valid after you receive the final e-mail confirmation of your reservation. Special offer rates feature different reservation conditions to the standard ones. Reservations on these offers will be confirmed following acceptance of those conditions. Planned dates cannot be modified.
In case of errors/date changes/cancellations, any amounts paid will not be refunded.
03. Check-in is from 1pm to10 pm. Check-out is before 11am. Kindly advise us of your check in time and check out time. Reserved accommodation is available from 1pm on the arrival date to 10 pm on the departure date, as specified in the reservation. The client will be expected until 10pm on the arrival date, unless we receive a notice sent in advance by email advising us of a delay. You must ensure that such notices sent by email are accurate and have been acknowledged by us. After this time limit and in the event of a no-show, the reservation contract will be concluded and Villa Scarpariello Relais will have the right to reallocate the accommodation to someone else. In this case Villa Scarpariello will hold any deposit as reimbursement.
04. The balance must be paid to Villa Scarpariello Relais at check-in time by credit card, Visa, MasterCard, or cash (following regulations). Extra service payment at departure day.
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Cancellation Policy
To cancel a reservation, please contact us promptly in writing at info@villascarpariellorelais.it and make sure your cancellation has been acknowledged and accepted by us. In case of cancellation, the reservation contract will be concluded.
01. Cancellation within 31 days before check-in: refund of the deposit, transaction fees off.
02. Cancellation from 30 to 15 days before check-in: 25% refund of the deposit, transaction fees off.
03. Cancellation from 14 days to check-in date, or no show: no refund.
04. Late arrival/early departure: no refund for any unused days.
05. Date changes are not allowed.
06. Special offer rates feature different reservation conditions to the standard ones. Reservations on these offers will be confirmed following acceptance of those conditions. Planned dates cannot be modified.
In case of errors, date changes or cancellations, any amounts paid will not be refunded.
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Rates & Extra
Please visit Rates section. Villa Scarpariello Relais can increase or reduce their rates at any time, always according to low/high noticed rates. However, your stay rate will be fixed once your booking is confirmed by us. Some services are extra, please check this information on the Rates or Services section, and for further details or service bookings, please contact us. Parking while spaces are available: one place per accommodation unit.
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Damages & Complaints
Any problem or complaint must be promptly notified by email only to the management at info@villascarpariellorelais.it.
Contract resolution
Villa Scarpariello Relais has the right to conclude a contract at any time due to:
01. Travel Documents: in case of presenting no documents or invalid ones.
02. Booking cancellation policy, no-show.
03. Failure to pay amount requested, failure to pay balance and payment transaction fees, if any.
04. In case of behavior that does not comply with Villa Scarpariello Relais regulations.
05. Force Majeure.
06. Accommodation/rates and special offers.
Villa Scarpariello Relais cannot be responsible for events due to any of the following:
01. The client is responsible for all travel documents. In the event of having no documents or invalid ones, you cannot check-in or complete your stay. You will not be refunded any money and Villa Scarpariello Relais will not be responsible for any additional costs that you may incur as a result. All clients, including minors, must show their personal documents at check-in time, otherwise the head of the family must sign a certification as guarantee for his family members/guests staying at the Villa. Underage guests are admitted, provided they are accompanied by parents or guardians throughout the stay.
02. Failure to comply with regulations, negligent behavior and any consequent damage caused: the client will not be refunded. All accommodation units have an inventory list, which is periodically checked and these items are provided in a perfect state and full functionality. The client must leave their accommodation in the same condition it was at check-in. Any possible damages or problems must be notified to the Management within 24 hours after check-in, in order to avoid possible liability and consequent compulsory damages penalty. Complaints received at check-out time regarding the above will not be considered.
03. Force Majeure. Villa Scarpariello Relais will not be responsible for any extra costs to clients if enjoyment of services is limited due to an occurrence of Force Majeure. Force Majeure, in this document, means any unplanned or unavoidable event that may occur, in spite of all care taken by us or our service suppliers. The total amount of the stay will not be refunded.
04. Any special requests must be notified at booking time, as they cannot be considered afterwards. Although we try to please our guests as much as possible, we cannot guarantee that any requests will be satisfied. In addition, we will not be responsible for a client missing their stay due to a lack of any important communication during the booking time and the deposit will not be refunded. Our aim is to plan all services booked by the client with the greatest care, but we cannot be held responsible for any services that are not expressly included or presented in the booking contract.
05. Changes or cancellations made by us (except Force Majeure): Although it is highly unlikely that we will have to make any changes to confirmed arrangements, it does occasionally happen, and we will advise our clients as soon as possible. Any paid amounts will be fully refunded.
06. You can read all the types of accommodation, rates and special offers on our web page and email correspondence. Reservation request their acceptance, kindly check all details before booking.
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HOME » RESERVATIONS
Villa Scarpariello Relais
Via Carusiello, 32 - 84010 Località MarmorataRavello (SA) - Italy
Reservations only by email or by this form:
Tel: +39 089 87 19 96 (8:00 - 00:00 GMT +01:00)Vat Id: 05317710654
Villa Scarpariello Relais. All rights reserved
Web Designer: Daniele Abbacuccio
